Scott Elliot and Crystal Easley, Pratt, KS

Pratt, KS, Retail Associate Scott Elliot and Postmaster Crystal Easley

Postal Service employees in Pratt, KS, recently helped a customer recover almost $11,000 she mailed in a lottery scam.

Retail Associate Scott Elliot was concerned that the woman, an older widow, had visited the Post Office several times in a single week to send postal money orders and cashier’s checks.

Elliot alerted Postmaster Crystal Easley, who talked with the woman and learned that someone contacted her with the promise of $2.5 million and a car.

Easley immediately informed postal inspectors and local police.

Authorities determined that the recipient of the shipments was an older woman in another state who had also been drawn into the scheme.

The Kansas customer’s funds were recovered and returned to her, including her last package, which Easley delivered by hand.

“When I arrived, she was dancing on her porch,” Easley said.

“It felt really good to have it end the way it did.”

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.