Shanon Gilmartin, Acton, MA

Acton, MA, City Carrier Assistant Shanon Gilmartin

City Carrier Assistant Shanon Gilmartin was recently delivering mail in Acton, MA, when she spotted a customer lying in his front yard near a ladder.

Gilmartin rushed to the man’s side. He told her he’d fallen and needed medical attention.

The Postal Service employee called 911 and stayed with the customer until emergency responders arrived.

The man was taken to a hospital.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.