Spirit lifter

West Rutland, VT, Rural Carrier Associate Robert Mayfield

Rural Carrier Associate Robert Mayfield had a package for an older wheelchair-bound veteran in West Rutland, VT, on a December morning last year.

At the man’s apartment door, which he typically leaves open for mail delivery and visiting nurses, Mayfield heard him yelling for help.

The Postal Service employee rushed to aid the customer, who had fallen while attempting to get into bed and had been stranded on the floor overnight.

Mayfield got the man back into this wheelchair and got water for him.

The customer declined further assistance, and Mayfield assured him: “I will always check on you when I am delivering your mail to make sure you’re OK.”

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.