City Carrier Assistant Melissa Stinsman was recently making deliveries in a Bloomsburg, PA, neighborhood when she spotted an older customer lying on the floor inside his residence.
As Stinsman got closer to the open front door, the man saw her and asked for help getting into the seat of his stair lift.
The Postal Service employee safely got the customer into the seat.
He declined her offer to call 911 for further assistance.
Stinsman later followed up with a neighbor, who said the man recovered from the incident.