Stephen Ingrassio, Geneva, NY

Geneva, NY, Letter Carrier Stephen Ingrassio

A 91-year-old postal customer in Geneva, NY, doesn’t always get mail, according to Letter Carrier Stephen Ingrassio.

“Fortunately, he did on this day,” Ingrassio said.

That was the day recently when Ingrassio heard a cry for help as he approached the man’s home.

The postal employee discovered that the man had fallen and cut his head.

Ingrassio called 911 and stayed with the customer until emergency responders arrived.

It was determined that the man had been stranded and bleeding for nearly three hours.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.