Stepping up

Freehold, NJ, Letter Carrier Jeffrey Vollmar

Letter Carrier Jeffrey Vollmar was recently delivering mail in a Freehold, NJ, neighborhood when an older customer needed emergency assistance.

The man stumbled while walking to his car and struck his head on pavement.

Vollmar heard the customer moaning and asking for help, so he rushed to the man’s side and enlisted a neighbor outside nearby to provide a towel.

The Postal Service employee called 911 and used the towel to apply pressure to slow blood loss from the customer’s head injury.

Emergency responders soon arrived and took the man to a hospital, where he received stitches and was kept overnight for observation.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.