A postal customer recently passed out and fell during a late-night ride on the stair lift at her Los Gatos, CA, home. She came to in the morning but was immobilized by her injuries.
Though the situation was dire, the woman knew that the afternoon would bring a lifeline: Letter Carrier Steve Walker.
She called out for help when she heard him on her porch and directed him to a hidden key. He opened the front door, called 911 and comforted her until emergency responders arrived.
The woman, who was hospitalized, is expected to recover.