Susan Casagrande, Clinton, CT

Smiling woman stands next to postal delivery vehicle

Letter Carrier Susan Casagrande was delivering mail in Clinton, CT, in May when an emergency flared up.

A customer had been burning leaves on his lawn, and the fire had spread to his house.

While the man called 911, his wife struggled to connect a hose underneath the porch, so Casagrande rushed to assist her and helped the couple control the blaze until firefighters arrived.

The customers credited the Postal Service employee with saving their home.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.