Theresa Smith, Travelers Rest, SC

While on her route, Travelers Rest, SC, Rural Carrier Theresa Smith drove past a woman walking her dogs. When she checked her rearview mirror, she noticed the woman had suddenly disappeared. Smith went back and found she had fallen 10 feet into a ditch. After calming the dogs, Smith helped the woman climb out. Smith made sure she wasn’t injured and continued on her route.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.