Vail of concern

Rural Carrier Kellie Vail noticed a customer on her route in Olathe, KS, hadn’t picked up his mail in several days.

The postal employee grew concerned and decided to knock on the door.

The customer responded that he had fallen down his stairs three days prior.

Vail contacted emergency services to get the man medical attention.

Emergency personnel later told Vail that the man would not have survived much longer without help and credited her with saving his life.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.