Retail Associate Barbara Priess was recently on duty in Waverly, NE, when she learned of a devastating fire at a nearby apartment complex.
Priess rushed to the scene, where she encountered a mother and infant who had escaped the blaze with insufficient clothing, leaving them desperate for help.
The Postal Service employee made arrangements to obtain urgently needed supplies for the family, and she also organized a volunteer effort to replace other items lost in the conflagration.
“The woman was inconsolable at first,” said Waverly Postmaster Heather Taylor. “Barb gave her hope that everything was going to be OK.”
Displaced residents also received support from the American Red Cross.
A 61-year-old man died in the unit where the fire started.