City Carrier Assistant Matthew Malecki was recently delivering mail to an older customer’s residence when he spotted the woman inside on the floor.
Finding her unconscious and bleeding profusely from a head wound, Malecki immediately called 911 and followed the dispatcher’s first aid instructions.
The customer came to as the Postal Service employee applied pressure to the wound with a clean towel, and he kept her alert until paramedics arrived and took over.
It was determined that the woman, who takes a blood thinner and relies on a walker, had fallen on a stairway.
A paramedic credited Malecki with saving the life of the woman, who recovered from the incident and moved to a nursing home.