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Los Angeles Acting Occupational Health Nurse Administrator Alicia Muldrow

My name is Alicia Muldrow and I’m an acting occupational health nurse administrator for Los Angeles District. I help keep our workforce healthy and safe, including reviewing employees’ requests for light duty and organizing health and wellness fairs for employees.

These days, I do a lot of work related to the coronavirus pandemic. This includes serving as a link between my district, ill or quarantined employees, and public health organizations, and serving as a resource on health and safety matters. Additionally, I gather medical documentation, update records and handle some health communications duties.

Since the pandemic began, it feels like I’m juggling a dozen balls at once instead of the usual two or three. I try to take breaks and keep expectations for myself realistic. To relieve stress, I journal and perform daily devotions, which are very meaningful to me.

I joined the Postal Service 14 years ago. Previously, I worked as a hospital nurse for four years, so I have a lot of empathy for people. I can’t provide our employees with the same type of care that I could if I still worked in a hospital, but I can provide encouragement and help them take care of their physical and mental well-being. I still make a difference.

When I’m not at work, I enjoy spending time with my husband, who also is a Postal Service employee, and our son, who is an essential worker, too. We also have a daughter who is a high school teacher in Los Angeles County. I can’t see her because of the quarantine, but we speak often on the phone.

During this challenging time, I think about my mom and dad, who were great examples. I got my conscientiousness and work ethic from them. I also think about my own purpose. I believe I was put in this job for a reason. With faith, we will all get through this.

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