“No matter how well we do our jobs, we must recognize that some customers will have issues with USPS products or services. The real test of providing world-class customer service is how we respond to our customers when problems arise.”
“No matter how well we do our jobs, we must recognize that some customers will have issues with USPS products or services. The real test of providing world-class customer service is how we respond to our customers when problems arise.”
—Washington, DC, Consumer Relations Specialist Diedre Tillery