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Peak season playbook

Top story

Peak season playbook
Program shows problems before they occur
8 hours ago
Army green
Military base modernizing mail delivery
8 hours ago
In remembrance
Fly flags half-staff to honor Powell
4 hours ago

Overwhelmed?

Overwhelmed?

Help is at hand through EAP
The Postal Service is reminding employees that there is help available — 24 hours a day, seven days a week.
8 hours ago

Growing together

Growing together

Sales campaign surpasses $1B goal
The Postal Service’s Power of One campaign has ended, bringing in $1.33 billion in new revenue for the organization.
3 days ago

Protect and defend

Protect and defend

USPS highlights careers in cybersecurity
The CyberSafe at USPS team works every day to protect the organization’s computer network from multiple security threats.
3 days ago

Retirement webinar

Retirement webinar

Session to be held Oct. 21
Postal Service employees can participate in an upcoming webinar on preparing for retirement.
3 days ago

Time to get shipping

Time to get shipping

USPS releases holiday mail-by deadlines
Follow these recommendations to make sure your package or letter gets to its destination by Dec. 25.
4 days ago

After USPS

After USPS

Former employees have rules, too
Some ex-employees could be prohibited from interacting with their former postal colleagues for a certain time period.
4 days ago

Featured creatures

Featured creatures

News Quiz: How much do you remember?
Test your knowledge of the Message Monsters stamps, the American Postal Workers Union and other newsworthy topics.
4 days ago

McCrery to lead CX

McCrery to lead CX

VP takes new role
Marc D. McCrery has been named Customer Experience vice president, succeeding Kelly M. Sigmon, who is retiring at the end of the year.
5 days ago

Overseas gifts

Overseas gifts

Military shipping deadlines announced
The Postal Service has released this year’s suggested mail-by dates for customers who want to send holiday letters and packages to diplomatic and military service members overseas.
5 days ago

Innovators honored

Innovators honored

Frintz, Gunderson win NextGen awards
Two business customers were honored with USPS Next Generation Campaign Awards at the virtual National Postal Forum in September.
5 days ago

Scanning snapshot

News Briefs

Scanning snapshot

Delivery data, Bulletin also highlighted
Check out this week’s scanning snapshot and read about new delivery data and Postal Bulletin’s latest issue.
5 days ago

On his toes

On his toes

After hours, carrier pivots to dance
On the job and off, Todd Griffin is a hoofer.
6 days ago

A world of want

A world of want

CFC spotlights poverty
The Combined Federal Campaign’s cause of the week aims high indeed: ending poverty.
6 days ago

Archives

Heroes’ Corner

  • Fall in New England

    Employee helps customer stuck after taking spill

    Today

    Fall in New England

    Employee helps customer stuck after taking spill
    Today at midnight

    Rural Carrier Associate Jeffrey Cook was recently making deliveries in Brattleboro, VT, when he came upon a customer who had fallen outside a residence.

    Cook safely got the customer up and over to the steps of the home.

    The individual declined medical attention.

    Cook also alerted a family member of the customer’s who was out for a morning walk.

    Archives

On the Move

  • Climbing the ranks

    Executive, manager news

    Oct. 12

    Climbing the ranks

    Executive, manager news
    Oct. 12 at 9:10 a.m.

    Here’s a look at some recent changes in the Postal Service leadership ranks:

    • Janie M. Beltran was named the Manchester, NH, Processing and Distribution Center’s plant manager. She previously served as the Southern Maine Processing and Distribution Center’s plant manager. Michael C. Mitchell, the Eastern Maine Processing and Distribution Center’s plant manager, was named acting plant manager at the Southern Maine facility.

    • Richmond, VA, Postmaster Sunil K. Chanan was named acting Memphis, TN, postmaster.

    • San Francisco Postmaster Abraham P. Cooper was named California 5 District manager.

    • Lawrence “Buddy” Crosby was named the Boston Processing and Distribution Center’s plant manager. He previously served as the Providence, RI, Processing and Distribution Center’s plant manager.

    • Brian C. Gaines was named the Portland, OR, Processing and Distribution Center’s plant manager. He previously served as the Spokane, WA, Processing and Distribution Center’s plant manager.

    • Michael J. Gordon was named government relations correspondence manager at USPS headquarters in Washington, DC. He previously served as a government relations representative.

    • Stephen B. Hagenstein, logistics modeling and analytics director in Pittsburgh, was named acting surface logistics senior director.

    • Norris W. Hamm was named the Orlando, FL, Processing and Distribution Center’s plant manager. He previously served as the Fort Myers, FL, Processing and Distribution Center’s plant manager.

    • Kenneth E. Hanson Jr. was named plant manager at the Michigan Metroplex Processing and Distribution Center in Pontiac. He previously served as the Charleston, WV, Processing and Distribution Center’s senior plant manager.

    • Milton I. Kokubun was named the Honolulu Processing and Distribution Center’s plant manager. He previously served as the City of Industry, CA, Processing and Distribution Center’s plant manager, a role now held by Alejandra Cruz, who previously served as the Los Angeles Processing and Distribution Center’s lead senior distribution operations manager.

    • Philip E. Konkel was named the Sioux Falls, SD, Processing and Distribution Center’s plant manager. He previously served as distribution operations manager.

    • Frantz Lauture was named the Westchester, NY, Processing and Distribution Center’s plant manager. He previously served as the Northern New Jersey Metro Processing and Distribution Center’s plant manager.

    • Taunya N. Lewis was named the Detroit Network Distribution Center’s plant manager. She previously served as the South Suburban, IL, Processing and Distribution Center’s distribution operations manager.

    • Vincent P. Mahoney was named plant manager at the Margaret L. Sellers Processing and Distribution Center in San Diego. He previously served as plant manager at the San Bernardino, CA, Processing and Distribution Center.

    • Ronald McGaha was named the St. Louis Processing and Distribution Center’s plant manager. He previously served as the Kansas City, KS, Network Distribution Center’s manager.

    • Courtnay V. McKelvey was named the New Orleans Processing and Distribution Center’s plant manager. She previously served as senior distribution operations manager.

    • Rochester, NY, Postmaster Martin R. Siminski was named the Northwest Rochester, NY, Processing and Distribution Center’s plant manager.

    • Sheila M. Smith was named the Macon, GA, Processing and Distribution Center’s plant manager. She previously served as the West Palm Beach, FL, Processing and Distribution Center’s plant manager.

    • Mary K. Vincent was named the Fort Worth, TX, Processing and Distribution Center’s plant manager. She previously served as the Portland, OR, Processing and Distribution Center’s lead maintenance manager.

The List

  • Postal pride

    10 facts about USPS

    Sept. 21

    Postal pride

    10 facts about USPS
    Sept. 21 at 9:15 a.m.

    Here are 10 fun facts about the Postal Service, courtesy of usps.com’s Postal Facts section.

    1. The Postal Service’s reach can’t be beat. USPS is the only organization in the nation that has the resources, network infrastructure and logistical capability to regularly deliver to every residential and business address in the nation.

    2. It’s a bargain. A letter can be sent across the United States — from Honolulu, HI, to Bangor, ME, say — for just 58 cents.

    3. It collaborates with competitors. UPS and FedEx pay the Postal Service to deliver hundreds of millions of their ground packages, and USPS pays UPS and FedEx for air transportation.

    4. It boasts the nation’s largest retail network. With 31,000 outlets, USPS has the largest retail network in the nation — bigger than Starbucks, McDonald’s or Walmart.

    5. It’s eco-conscious. There is an entire department devoted to reducing the Postal Service’s carbon footprint in ways large and small. One recent move is the adoption of next-generation delivery vehicles, which will substantially increase the fuel efficiency of the USPS fleet.

    6. It’s filled with everyday heroes. Postal workers regularly go above and beyond the call of duty to protect their customers, including older and disabled customers through the Carrier Alert Program. In the fiscal year that ended Sept. 30, 2020, the Postal Service recognized 186 heroic employees.

    7. It supports communities nationwide. Among its initiatives: educating customers on consumer protection, delivering holiday magic to those in need and helping with Stamp Out Hunger, the nation’s largest one-day food drive.

    8. Bad handwriting is no match for its code crackers. The Remote Encoding Center in Salt Lake City gets the mail that automated sorters can’t decipher. The center’s 1,000 workers translate chicken scratch in about 3.5 seconds, on average.

    9. It hires and supports veterans. Nearly 73,000 veterans are employed by the Postal Service, making it one of the largest employers of veterans in the country.

    10. It handles the lion’s share of the world’s mail. Almost half (49 percent) of the world’s mail volume is processed and delivered by USPS.

    Archives

Mailbag

  • Jamie Wright, Pixley, CA:

    I enjoyed reading “True blue,” the article about the 9/11 terrorist attacks and aftermath. Every story in Link sparks my interest. I appreciate all you do.

    Archives

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