When things seem amiss, it never hurts to check them out — something Charlotte, NC, Letter Carrier Ryan Cruz knows firsthand.
Cruz was on his route recently when he noticed a customer hadn’t retrieved his newspapers or a perishable package. Cruz checked with neighbors, who told him the man wasn’t out of town.
The next call was to police.
Officers found the customer inside his home, lying on the floor. He had suffered a stroke two days earlier.
The man is now recovering in a rehab facility.
“If Ryan had not been concerned, [the customer] would have died,” a neighbor wrote. “I am so grateful to know that your mail carriers are looking out for customers.”