Experts are warning mobile device users to think twice before responding to urgent texts from banks, credit card companies and other firms.
Hackers use a method called “smishing” to defraud users via text messages by tricking them into divulging credit card, bank account or other sensitive information. These text messages might also include links to harmful malware.
To protect against potential smishing scams, follow these tips:
• Check the sender before responding. If the message seems suspicious, don’t click on any links and do not respond. If the message is sent from someone you know, call the person directly to verify. Hackers can impersonate people you know.
• Keep personal information confidential. Never text or store sensitive information — such as user names or financial data — on your mobile device.
• Vary passwords. Avoid using the same password across multiple devices and accounts.
If you suspect your USPS equipment has been compromised, don’t try to fix the situation yourself. Instead, report it immediately to the CyberSecurity Operations Center by emailing firstname.lastname@example.org.