Informed expansion

PO box

Eligible PO Box customers can now digitally preview their incoming mail through Informed Delivery.

The free feature, which USPS introduced nationally this year, allows users to interact with incoming mail and manage packages on a secure online dashboard.

Informed Delivery was previously available only to consumers at eligible residential addresses.

USPS recently sent emails to many PO Box residential customers — but not business customers — inviting them to sign up for Informed Delivery. This email contains a unique activation code necessary for enrollment.

The remaining eligible PO Box customers will also receive a direct mailing in the next few weeks or after Jan. 1, inviting them to sign up for Informed Delivery.

Additionally, the Real Mail Notification service is no longer offered for new PO Box accounts. This service will be discontinued Dec. 29. USPS is encouraging consumers to sign up for Informed Delivery instead.

Employees can sign up for the feature at Sign-up is voluntary and must be completed off the clock.

Additionally, employees can take Introduction to Informed Delivery 101, an optional course through the Learning Management System. The course number is 10026830.

More information is available on Blue and LiteBlue, as well as, which also has FAQs.