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New labor contract

The interest arbitration panel chaired by Arbitrator Stephen Goldberg has notified the Postal Service that it has reached a decision and an award.

The award is intended to resolve the differences between USPS and the American Postal Workers Union (APWU) that resulted from an inability to reach a negotiated collective bargaining agreement after the prior agreement expired Sept. 20, 2018.

The award, which was the result of a legally mandated binding arbitration process that occurred when the Postal Service and APWU reached a collective bargaining impasse, has resulted in a contract covering approximately 200,000 employees in the clerk, motor vehicle and maintenance crafts.

The contract is effective March 10.

The Postal Service is evaluating the award.

It matters

The Postal Service is reminding employees about a training course that is designed to help them build trust in their workplaces.

The six-hour course, Engagement Matters, is geared toward all bargaining unit employees and is conducted in a classroom setting by USPS engagement ambassadors.

The course will help participants learn to be more involved, committed, and enthusiastic about their work, and it will show them how to ensure they make positive contributions to their teams.

“Engagement has been woven into every aspect of this organization. We have seen the importance of how engagement is changing the lives of employees and work teams,” said Rachel Ivory, a Pacific Area engagement ambassador who recently led the largest Engagement Matters class to date — featuring 71 participants — in Sierra Coastal District.

Engagement Matters, which is mandatory for lead retail associates, is part of the Postal Service’s efforts to engage, equip and empower employees, a core strategy.

Those interested in taking the course should contact their district human resources office or their area engagement ambassador. The Employee Engagement Blue page has a list of all ambassadors.

Maine attraction

The Postal Service will release a stamp Sunday, March 15, to help mark the 200th anniversary of Maine’s statehood.

The date marks the anniversary of Maine’s admission to the union in 1820.

Known as the Pine Tree State for its extensive pine forests, which have fueled its lumber industry, Maine is also famous for its rocky coastline, seafood, state parks and rolling mountains.

The state’s tallest mountain, Mount Katahdin, rises 5,267 feet above sea level and holds spiritual significance for the state’s Native American population.

Tourism is Maine’s top industry. More than 36 million people visit each year to enjoy the state’s landmarks, waterways, culture and picturesque views — the latter of which has inspired many prominent artists.

A striking depiction of Maine’s jagged coastline by one of these artists, painter Edward Hopper (1882-1967), appears on the stamp.

Derry Noyes, a USPS art director, designed the Maine Statehood Forever stamp, which will be available at Post Offices and

Year to remember

A new Postal Service video features highlights from the Year of the Rat stamp dedication ceremony.

The event was held in January during a Lunar New Year festival in Monterey Park, CA, and featured several guest speakers, including U.S. Rep. Judy Chu, who represents the area, and Luke Grossmann, the Postal Service’s finance and strategy senior vice president.

“As you add this stamp to your collection or use it to mail your Lunar New Year greetings, it is our sincere hope that the Year of the Rat brings everyone prosperity, peace, good luck and much joy,” Grossmann tells the audience.

The stamp, part of the Lunar New Year series, evokes the rat masks used in Lunar New Year dragon dances and is available at Post Offices and

News Briefs

Scanning snapshot

USPS employee sorts mailpieces at a postal plant.

Scanning snapshot. Things are looking up on the scanning front.

The Postal Service’s national rating was 97.77 percent during the week ending March 6, up from 97.66 percent one week earlier.

Like they usually do, Western (98.07 percent) led the areas, while Dakotas (99.1 percent) dominated the districts.

None of the areas improved their overall rating during the week, although there were some gainers among the 67 districts.

This list was led by Caribbean, which ranked 53rd with a 97.35 percent rating, a 1.22 percent improvement from the previous week; Arkansas, which ranked 32nd with a 97.91 percent score, up 0.53 percent; and No. 25-ranked Northern Ohio, where the rating was 98.06 percent, a 0.18 percent improvement.

Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.

To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”

NPF speaker. Doug Lipp — an international consultant, author and former executive for the Walt Disney Co. — will be a guest speaker at this year’s National Postal Forum.

Lipp will speak during the partnership recognition luncheon, which honors leaders of innovation in the mailing and shipping industry.

During his 30-year Disney career, Lipp oversaw the construction and operation of Tokyo Disneyland and led corporate training initiatives at Disney headquarters.

He now teaches organizations to develop and implement strategies for better leadership and management of diverse teams of professionals in global business markets.

The National Postal Forum, also known as NPF, will be held from April 26-29 in Orlando, FL.

The partnership recognition luncheon will be held April 29 from noon-2 p.m. at the Orlando World Center Marriott.

For information about NPF, including details about how customers can receive discounts for registration, send an email to

The NPF website also has information at

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