New PMG

The Postal Service Board of Governors has selected Louis DeJoy to serve as the nation’s 75th Postmaster General, effective June 15.

DeJoy, a business executive with more than 35 years of experience, previously served as chairman and chief executive officer of New Breed Logistics. He has spent decades collaborating with USPS, Boeing, Verizon, Disney, United Technologies and other public and private companies to provide supply chain logistics, program management and transportation support.

“Louis DeJoy understands the critical public service role of the United States Postal Service, and the urgent need to strengthen it for future generations,” said Robert M. “Mike” Duncan, chair of the Board of Governors. “The board appreciated Louis’ depth of knowledge on the important issues facing the Postal Service and his desire to work with all of our stakeholders on preserving and protecting this essential institution.”

DeJoy becomes the fifth Postmaster General to join the organization from the private sector since the Postal Service became an independent establishment within the executive branch in 1971.

“Having worked closely with the Postal Service for many years, I have a great appreciation for this institution and the dedicated workers who faithfully execute its mission,” DeJoy said. “I look forward to working with the supporters of the Postal Service in Congress and the administration to ensure the Postal Service remains an integral part of the United States government. Postal workers are the heart and soul of this institution, and I will be honored to work alongside them and their unions. It will be an incredible honor to serve as Postmaster General, and I commit myself to upholding the Postal Service’s cherished role in our nation.”

In his role as chairman and CEO of New Breed Logistics, DeJoy transformed a small, family-owned transportation company with 10 employees into a nationwide provider of highly engineered, technology-driven, contract logistics services employing more than 9,000 people.

New Breed Logistics was a contractor to the Postal Service for more than 25 years, supplying the organization with logistics support for multiple processing facilities. The company received Quality Supplier Awards from USPS in 1995, 1996, 1997 and 1998.

In 2014, New Breed merged with XPO Logistics, with DeJoy serving as CEO of XPO Logistics’ supply chain business in the Americas before retiring in 2015 and joining the XPO Logistics board of directors, where he served until 2018.

DeJoy’s appointment comes upon the retirement of Megan Brennan, the nation’s 74th Postmaster General, who announced her intent to step down last fall.

The Postal Service Board of Governors then began an extensive nationwide search that included reviewing the records of more than 200 candidates for the position before narrowing the list to more than 50 candidates to undergo substantial vetting.

Subsequently, the governors interviewed more than a dozen candidates in first-round interviews and invited seven candidates for follow-up interviews. A narrow list of finalists then underwent a final vetting process before the governors made their decision.

Results are in

Postal Service employees pledged $6.7 million during the most recent Combined Federal Campaign (CFC), the highest amount of any single federal government agency. The average pledge from a USPS employee was $283.

The annual CFC allows federal employees, retirees and contractors to contribute to more than 6,000 charitable organizations.

The most recent campaign was held from September 2019 through January 2020, although a special solicitation opened in April and will continue through June to aid charities affected by the coronavirus pandemic.

Donations raised during the special solicitation will be added to the 2019-20 CFC totals.

The Postal Service wanted to raise $8.2 million during the most recent campaign. While contributions were down 13 percent from the 2018-19 cycle, donations were up 14 percent from the 2017-18 drive.

USPS reported its tally for 2019-20 last week.

The data also show postal employees pledged more than 10,300 volunteer hours to CFC charities, exceeding the hours pledged during the previous cycle by more than 230 percent. The volunteer hours pledged by USPS — valued at more than $191,630 — represent approximately 8.5 percent of the hours pledged across all federal agencies this year.

Throughout the 2019-20 campaign, postal workers shared stories of the support their families received from a variety of organizations.

“As the past two years have shown, the generosity of USPS employees is unmatched. While our average pledge isn’t as high as that of other federal agencies, USPS employees always give whatever they can. The power of our caring postal community helps thousands of charities every year to bring hope and help to those who need it,” said Kathleen Harper, a human resources program and policy analyst at USPS headquarters in Washington, DC, who oversees the organization’s CFC efforts.

Since its inception in 1961, the CFC has raised more than $8.4 billion to support charitable organizations around the world.

The 2020-21 CFC campaign is slated to begin in the fall.

Job well done

USPS is showcasing its essential workforce with new #PostalProud marketing materials.

Behind the Eagle — the latest #PostalProud initiative, featuring employees answering the question “What makes you most proud about your job?” — has a new design template that reads “Essential Edition.”

A second template features a “Thank You” message and allows managers and supervisors to express their gratitude for employees’ great work, especially during the coronavirus pandemic.

Managers and supervisors can download the new templates from the Customer Experience Blue page and use them on local communications platforms.

Additionally, managers and supervisors can email their “Essential” slides to postalproud@usps.gov for possible inclusion on a new #PostalProud Essential Edition LiteBlue page.

#PostalProud, an ongoing effort to celebrate workers and their efforts to serve customers, is part of the organization’s core strategies to engage, equip and empower employees and to deliver world-class customer experiences.

Two recent #PostalProud initiatives, Peek into Peak and Inside Blue, also showcase employees discussing what they enjoy about the Postal Service.

‘We appreciate you’

USPS has released a fourth video showcasing messages from customers who are grateful for the organization’s service during the coronavirus pandemic.

“Through sleet or rain or COVID-19, the U.S. Mail is delivered,” reads one handwritten message.

Another note attached to a mailbox reads: “Thank you, Miss Mail Ladies. We appreciate you.”

The Postal Service recently shared the 30-second video, titled Thank You for the Thank-You’s,” along with earlier installments, on social media.

USPS, an essential public service, is continuing normal operations during the pandemic, including delivering medicine, checks and other critical mail.

Health watch

The USPS Wellness team has resources to help employees maintain a healthy and balanced lifestyle, which is especially important during difficult times.

For example, several videos on meditation, nutrition and fitness are available on the Wellness LiteBlue page. These videos can help individuals lower their stress levels, improve their focus and attention, and get more restful sleep.

Employees can watch the videos on a voluntary basis. Non-exempt employees may only watch them while off the clock or during authorized breaks.

Employees who have questions should send an email to healthandwellness@usps.gov.

News Briefs

Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating slipped to 96.71 percent during the week ending May 1, down from 96.81 percent one week earlier.

Among the seven areas, Western led with a rating of 97.08 percent and Southern finished second with 97.07 percent, while Capital Metro broke into the top three at 96.84 percent.

The leader among the 67 districts was Dakotas (98.89 percent), followed by Hawkeye (98.24 percent) and San Francisco (98.11 percent).

The biggest gainer among the districts: No. 62-ranked Los Angeles, which clocked in with a rating of 94.41 percent, an improvement of more than 2 percentage points from the previous week.

Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.

To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”

Award nomination. The Postal Service was nominated last month for a 2020 Licensing International Excellence Award, an annual program that honors companies and organizations that license their logos, brands and other intellectual property for commercial products.

This is the first time USPS has been nominated for a licensing award. The organization was nominated in the newcomer category for its efforts to license the postal logo on apparel and other merchandise.

Winners will be announced later this year.

Great news. The Postal Service recently mailed Great Lakes Area Update’s latest issue to employees in the area.

This edition, which is also available on Blue and LiteBlue, features articles about scanning, employee training programs and more.

Got news? Email your submissions to uspslink@usps.gov.