Customers can now use self-service kiosks in Post Offices to schedule passport application appointments.
To make an appointment, customers will select “New Passport Only” or “New Passport with Photo Services” on a self-service kiosk’s display screen, then enter the number of adults and minors for the appointment.
Appointments can be made up to 28 days in advance.
The kiosk will display a list of available appointment dates and locations. The closest location will be listed first.
The customer can then make a selection and enter their name, phone number and email address.
After confirming the information, the customer must select “Schedule Appointment” to finalize.
The kiosk will print a receipt listing the details of the appointment, a confirmation number and a confirmation email. Optional text notifications will also be available.
USPS accepts millions of passport applications each year, making passports an important part of the organization’s efforts to grow revenue.
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