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Golden rules

How to safely manage email

Shocked by all the email you receive? Know how to handle it with confidence.

Office workers typically receive almost 100 emails a day, according to some estimates.

Given this volume, it’s vital that Postal Service workers know how to correctly and confidently manage their email.

The CyberSafe at USPS team offers these tips:

Understand how to handle sensitive and external emails. Emails that are addressed to recipients outside the postal network and that contain sensitive information must be encrypted by adding #sensitive# to the subject line of the email. This rule is not case sensitive.

Sensitive information that requires encryption includes private information about individuals (such as their birthdate and marital status); law enforcement information and any material regarding an ongoing investigation; and information related to the protection of the Postal Service.

Learn what’s acceptable. Receiving emails from your USPS email account on a personal device is prohibited. Receiving personal emails from your postal device is prohibited, too.

Report suspicious emails. If you suspect you’ve been targeted by a phishing email or if you’ve received a suspicious email in your inbox, don’t click any links or open attachments in the email.

Instead, report the email by selecting the “Report to CyberSafe” button on the top right of your screen under the “Home” tab in Outlook.

The CyberSafe at USPS Blue and LiteBlue pages have additional information.