Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 97.03 percent during the week ending Oct. 9, down almost two-tenths of a point from one week earlier.
The data was collected Oct. 14.
Central led the four areas with a rating of 97.27 percent, followed by Western-Pacific (97.23 percent), Atlantic (97.12 percent) and Southern (96.59 percent).
Among the 67 districts, Dakotas, part of Western-Pacific Area, ranked first with a rating of 98.79 percent, while Atlanta, part of Southern Area, ranked last with a 92.81 percent rating.
Western-Pacific’s Santa Ana District was the week’s biggest gainer with a rating of 96.52 percent, up almost a full percentage point, while neighboring Sierra Coastal District, with a rating of 96.69 percent, declined 1.11 percent, the week’s biggest loss.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Are you secure? Postal Bulletin’s Oct. 8 issue looks at National Cybersecurity Awareness Month, which occurs every October.
The latest updates to policies, procedures and forms are also included.
Know your history. Smithsonian Magazine’s latest issue includes a history of the nation’s postal system. The article is also available on the magazine’s website.
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