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Better days

PMG discusses future at NPF

Through Delivering for America, USPS is making improvements in delivery, processing and other areas.

Postmaster General Louis DeJoy expressed optimism in the future of USPS during this week’s National Postal Forum virtual conference.

“The best days of the Postal Service are still ahead of us,” he said, after outlining changes that are taking place at the organization as part of the Delivering for America 10-year plan.

DeJoy’s remarks were part of a roundtable discussion featuring top Postal Service executives. It was moderated by Corporate Affairs Vice President Judy de Torok.

He touted several of the Delivering for America initiatives that are currently underway, including strengthening the workforce, adding package processing equipment, investing in information processing, rolling out new delivery vehicles and piloting USPS Connect Local.

“Everybody’s excited to move forward with these transformative changes,” DeJoy said.

The Postmaster General also signaled that he expects Congress to act on postal reform legislation this fall.

“This is a process and I’m impressed with how the process is moving. I really believe the Congress wants to get it passed,” he said.

The conference was held Sept. 20-22. Other sessions focused on direct mail, data tracking, professional development and mail operations.

The National Postal Forum, or NPF, is a not-for-profit educational corporation founded in 1968 to ensure open lines of communication between USPS and business customers.