Ready to deliver

The Postal Service has made critical investments in personnel, technology and its network footprint in advance of the 2022 holiday season.

Preparations began in January and build on the investments and organizational strategy improvements made ahead of the successful 2021 holiday mailing and shipping season. These measures are part of Delivering for America, the Postal Service’s 10-year strategic plan.

“Successfully delivering for the holidays is a cornerstone of our Delivering for America 10-year plan,” said Postmaster General Louis DeJoy. “Thanks to the 655,000 women and men of the Postal Service, recent investments, and operational precision improvements, we are ready to be the most used delivery provider this holiday season.”

The peak season preparations include:

• Converting 100,000 part-time employees to full-time career employees since January 2021, including 41,000 who have been converted since January 2022.

• Hiring an additional 28,000 peak season employees, with aggressive hiring efforts continuing.

• Expanded capacity and processing to nearly 60 million packages every day this holiday season, compared with 53 million in 2021.

• Deploying 249 new package processing machines across the nation since January 2021, including 137 that have been installed this year.

• The addition of 8.5 million square feet across 52 annexes and facilities. These facilities are strategically located throughout the nation to augment space shortages at existing postal facilities.

• Having 222,682 fleet vehicles ready to deliver for the holidays. To handle holiday package volume, 1,900 additional trailers have been leased for the peak season. Additionally, precision in USPS processing operations enables trucks to leave on time and mail and packages to get to destinations in a quicker and more cost-effective manner.

• The addition of new technology, including more than 6,000 computer tablets that have been deployed on workroom floors to better equip processing and delivery supervisors with tracking and move mail and packages expeditiously.

• As USPS prepares for the holiday peak season, service performance across all mail categories is strong and steady. On average, it takes just 2.4 days for a mailpiece or package to be delivered across the postal network.

The Sept. 12 news release has more information.

Acting VP named

Scott Raymond has been named Atlantic Area’s acting vice president, effective Oct. 1.

Raymond will oversee 12 districts, 128,000 employees, 8,600 Post Offices and more than 35 million delivery points.

He served most recently as Atlantic Region’s senior logistics director, a post he held since March 2021.

He began transitioning to his new role on Aug. 29 with the help of Atlantic Area Vice President Sal Vacca, who is retiring.

Raymond has held numerous leadership positions at USPS, including operations support manager for the former Capital Metro Area, Atlantic District manager and Mid-Carolina senior plant manager.

He began with USPS as a mail processor at the Dulles Processing and Distribution Center in Sterling, VA, in 1993.

He is a veteran of the U.S. Navy.

Robotext invasion

If you suddenly receive a text message from USPS urging you to confirm the delivery of a parcel, it’s probably a robotext from an online criminal.

Like smishing, robotexts are text messages that appear to come from reputable companies, but are actually sent by scammers trying to con recipients into revealing bank account details, credit card numbers and other financial information.

Urgent messages that appear to come from USPS or other delivery companies are a “common lure.”

Like robocalls, texts can be spoofed to mask the originating number and make it appear that the text is coming from a number the recipient trusts, according to the Federal Communications Commission, which tracks online scams.

Often originating outside of the United States, robocalls have become less effective for scammers because of a federal law, crackdowns by phone companies and call-blocking technology. Consequently, scammers have shifted to text messages, which consumers generally view as more trustworthy.

In July 2022, consumers were inundated with more than 12 billion robotexts or 44 text messages for every individual in the United States, according to RoboKiller, a spam-blocking app developer.

Here’s how to avoid robotext cons:

Don’t click. If you don’t recognize a number, don’t click on the link in the text.

Don’t respond. Send robotexts to SPAM (7726), a centralized spam-reporting service used by wireless carriers, or spam@uspis.gov, then delete them.

Call directly. Contact the company to confirm whether they sent a text request.

Look for misspellings. Fake messages often have spelling or grammar errors.

Block or filter the number. Block the sender’s number or filter messages by known and unknown senders.

The Postal Inspection Service website has more information.