Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.48 percent during the week ending Dec. 30, down 0.51 percent from one week earlier.
The data was collected Jan. 4.
Central led the four areas with a rating of 97.27 percent, while WestPac ranked last with a 95.42 percent rating.
Among the 50 districts, Wisconsin, part of Central, ranked first with a 98.13 percent rating, while California 4, part of WestPac, ranked last with an 82.56 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
Delivery data. From Oct. 1 through Dec. 23, the Postal Service delivered 91.6 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.
During the same period, USPS delivered 94 percent of Marketing Mail and 85.1 percent of Periodicals on time, the figures show.
Postal Bulletin. Postal Bulletin’s Dec. 29 edition features a cover story about how the Postal Service is ready for the holiday returns season, along with the latest updates to USPS policies, procedures and forms.
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