A sales lead from a letter carrier in Pennsylvania has resulted in two shipping deals worth more than $132,000 combined for the Postal Service.
Letter Carrier Bradley Waddell, who works at the DuBois Post Office, had a conversation with a customer who was shipping with another carrier. He then submitted a lead.
Diane James, a senior inside sales representative, followed up with the customer and closed the deals.
“Bradley’s interest in connecting with new customers and knowledge of the Leading Together program led to a win for the Postal Service,” said Sharon John, a business lead development specialist for Pennsylvania 1 District.
Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.
The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.
The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.
Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.
Employees with USPS-issued mobile devices can use the LEADing Together app.
Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”
The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.