Bills delivers check

Norman Bills, a rural carrier from Jamaica, VT, was recently making deliveries when he grew concerned about a 97-year-old customer whose mail was piling up.

Seeing no sign of the man at home or in the immediate vicinity, Bills requested a wellness check.

Responding police officers conducted a search and found the customer incapacitated at the bottom of an embankment behind his home.

He was flown to a hospital.

“Without Norm’s prompt action, the customer probably could not have survived another night out in the elements,” said local Postmaster Douglas Wellman.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.