Calming presence

Letter Carrier Scott Wirtz was recently delivering mail in Wisconsin Rapids, WI, when he encountered an older couple in crisis at their residence.

One of the customers was incapacitated after a fall, and the other was unable to render aid.

Wirtz immediately called 911 and calmed the couple.

Paramedics soon arrived to provide further assistance.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.