Heroes' Corner

Connecticut crisis

Employee comforts customer after her collapse
Newtown, CT, Rural Carrier Associate Jaiquan Williams

Jaiquan Williams, a rural carrier associate in Newtown, CT, was recently making deliveries when a crisis occurred:

He saw a customer collapse.

While 911 was called, Williams rushed to the woman’s aid, comforting her until emergency responders arrived.

The customer recovered from the incident.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.