Ditch distress

Rural Carrier Lisa Floyd was delivering mail on a hot day last year in Alexander, AR, when she spotted an older customer in distress.

The man relies on a mobility scooter, which had overturned in a ditch near his home.

Floyd rushed to the customer’s aid but was unable to lift the scooter on her own.

She flagged down a passerby and together they got the scooter upright, enabling the grateful, uninjured man to return to his residence.

“You’ve always just got to do the right thing,” Floyd said later.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.