Rural Carrier Lisa Floyd was delivering mail on a hot day last year in Alexander, AR, when she spotted an older customer in distress.
The man relies on a mobility scooter, which had overturned in a ditch near his home.
Floyd rushed to the customer’s aid but was unable to lift the scooter on her own.
She flagged down a passerby and together they got the scooter upright, enabling the grateful, uninjured man to return to his residence.
“You’ve always just got to do the right thing,” Floyd said later.