Down in front

Smiling worker stands in Post Office workroom

Letter Carrier David Davis was delivering mail one day last summer in a Maquoketa, IA, neighborhood when he heard a distressed voice:

“Mr. Mailman, can you help me?”

Davis looked around and saw a customer who’d fallen on the front steps outside her home.

He rushed to check on the woman, who requested medical assistance, so he immediately called 911 and cooled her in the 90-degree heat.

The customer was concerned that she was delaying Davis, but he assured her that her safety was his priority at that moment.

Paramedics soon arrived to provide further aid.

“It’s no surprise that Dave showed this level of compassion for one of his customers,” said local Postmaster Robert Winegar. “He is a credit to himself, the Maquoketa Post Office and every letter carrier walking the streets of this great nation.”

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.