Fall in New England

Rural Carrier Associate Jeffrey Cook was recently making deliveries in Brattleboro, VT, when he came upon a customer who had fallen outside a residence.

Cook safely got the customer up and over to the steps of the home.

The individual declined medical attention.

Cook also alerted a family member of the customer’s who was out for a morning walk.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.