Friends till the end

Postmaster Relief Amy Barber was recently on duty in Scotland, GA, when she grew concerned about a customer, Karen Murphy, whose Post Office Box was filling up.

Barber requested a wellness check, and Murphy was found unconscious at home, in dire need of medical attention.

The gravely ill customer was rushed to a hospital, and once she came to, she was able to contact a friend of over 30 years, Juanita Bowen, who soon took her in to care for her.

Bowen later mailed a letter to the local Postmaster, praising Barber’s knowledge of and concern for her customers.

“As a result, Karen did not have to die alone on her floor, but rather with her friends surrounding her at my home,” Bowen wrote.

“I know I will always feel a debt of gratitude toward Ms. Barber for giving me the opportunity to be with my lifelong friend when she most needed me.”


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.