Postmaster Relief Amy Barber was recently on duty in Scotland, GA, when she grew concerned about a customer, Karen Murphy, whose Post Office Box was filling up.
Barber requested a wellness check, and Murphy was found unconscious at home, in dire need of medical attention.
The gravely ill customer was rushed to a hospital, and once she came to, she was able to contact a friend of over 30 years, Juanita Bowen, who soon took her in to care for her.
Bowen later mailed a letter to the local Postmaster, praising Barber’s knowledge of and concern for her customers.
“As a result, Karen did not have to die alone on her floor, but rather with her friends surrounding her at my home,” Bowen wrote.
“I know I will always feel a debt of gratitude toward Ms. Barber for giving me the opportunity to be with my lifelong friend when she most needed me.”