Letter Carrier Tiffany Lewis was recently delivering mail in a Fort Worth, TX, neighborhood when she spotted a customer lying on the ground.

Lewis promptly checked on the woman, who said she thought she was having a heart attack.

The Postal Service employee immediately called 911 and comforted the customer, assuring her that help was on the way.

Paramedics soon arrived to provide further assistance.

The woman recovered from the incident.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.