In distress

Letter Carrier Jillian Guerrero was recently delivering mail in Geneva, NY, when she was approached by a customer in distress.

The woman, who was sweating profusely and shaking, said she was having a heart attack and needed help.

Guerrero immediately called 911 and rendered first aid to the customer, who said she was in extreme pain, then fainted into her arms.

The woman regained consciousness by the time paramedics arrived and took over.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.