Kimberly Francis and Nancy Isselhard, Belleville, IL

Belleville, IL, Retail Associate Kimberly Francis, left, and Customer Services Supervisor Nancy Isselhard

A customer who recently suffered a seizure at the Belleville, IL, Post Office received compassionate first aid from two concerned employees.

Retail Associate Kimberly Francis saw the woman collapse and alerted Customer Services Supervisor Nancy Isselhard.

While Isselhard called 911, Francis rushed to the woman’s side to protect her head during convulsions.

Isselhard soon assisted Francis by holding the customer in her arms in an attempt to calm her.

They cared for the woman for 15 minutes until emergency responders arrived and took over.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.