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April Page, a rural carrier associate in Dandridge, TN, was called in on her day off to work for a neighboring town’s Post Office.

As she drove around looking for a cluster box unit at an apartment building on the unfamiliar route, a woman ran outside and screamed that her husband was dying.

The Postal Service employee immediately called 911.

Page could see that the man appeared to be having a seizure. She followed the 911 dispatcher’s instructions and was able to provide aid until emergency responders arrived.

The customer subsequently received the medical care he needed.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.