Shakilya Vincent, Battleboro, NC

Battleboro, NC, Retail Associate Shakilya Vincent and Bette Strickland

Retail Associate Shakilya Vincent was recently helping customer Bette Strickland at the Battleboro, NC, Post Office when the woman felt faint.

Vincent quickly provided a stool, water and a wet compress for Strickland, who said she feared she would have fallen to the floor without assistance.

Strickland suspected a blood pressure medication issue, left on her own and later mailed Vincent a letter of thanks.

“I know you said you would do it for your mama, but I am a stranger,” Strickland wrote. “Thank you so much for taking care of me when I needed help.”

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.