Rural Carrier Steve Phifer was recently delivering mail in Ardmore, TN, when he spotted an older customer in trouble:
The man had fallen out of his motorized wheelchair just a few feet away from a pond on his property.
Phifer rushed to the customer’s aid, safely got him back into his wheelchair, determined that medical attention wasn’t desired, and checked on his frail wife to ensure she was OK, too, before departing.
“If it hadn’t been for the care and concern shown by Steve, this customer could have been left on the ground or, worse, fallen into the pond before he was found,” said Ardmore Postmaster Ken Watts. “He potentially saved this man from a very serious fate.”