Susan Dragicevich, Encino, CA

USPS Hero and Letter Carrier Susan Dragicevich

Letter Carrier Susan Dragicevich was recently delivering mail in Encino, CA, when she noticed two strangers outside a customer’s residence.

Knowing that the homeowner was on vacation, Dragicevich grew suspicious when the men ran into the backyard as they saw her approaching.

The Postal Service employee called 911 and safely observed the scene from a distance until emergency responders arrived.

Police officers determined that a window at the home had been broken in an apparent burglary attempt.

One suspect was apprehended, and a criminal investigation was opened.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.