Suzanne Truitt, a rural carrier associate, was making deliveries on a February day in Brookfield, MO, when she spotted an older customer in trouble:
The woman had fallen on her porch in freezing temperatures.
Truitt rushed to the customer’s aid, safely helping her get back on her feet.
The woman declined medical attention.
A member of her family later contacted the Brookfield Post Office to express gratitude for Truitt’s assistance.