William Pluck, Winston-Salem, NC

Winston-Salem, NC, Letter Carrier William Pluck was delivering mail recently when he encountered a customer who had collapsed. Pluck called 911 and performed CPR on the unresponsive woman until emergency responders arrived. The woman was taken to a hospital but didn’t survive.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.