Above and beyond

Letter Carrier Brandon Franklin

USPS is seeking nominees for the Postmaster General Heroes’ Program, which honors employees who go above and beyond the call of duty.

The program, which will mark its 16th year in 2019, is based on a simple idea: Postal Service employees know the habits of their customers and the rhythms of their communities, and are often the first to notify emergency personnel when something is wrong.

In recent years, employees have been honored for assisting lost children, getting help for sick or injured customers, spotting fires and aiding co-workers.

Employees must be nominated for the award. Corporate Communications reviews nominations for accuracy, then sends them to the Inspection Service and the Office of Inspector General for approval.

Following approval, each nominee receives a commendation letter from Postmaster General Megan J. Brennan.

Honorees are also featured in Link’s “Heroes’ corner” column. Additionally, a heroes’ wall at USPS headquarters in Washington, DC, displays stories and photos, which are updated monthly.

To nominate an employee, complete PS Form 400, Corporate Communications PMG Hero Nomination, and email it to PMG_HeroNominations@usps.gov.

To download or print the form, go to usps.link/heroes, where you’ll also find the “Heroes’ corner” archives.


Employees featured in “Heroes’ corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.