Postal Service employees were recognized throughout 2018 for heroic responses to criminal activity.
Encino, CA, Letter Carrier Susan Dragicevich; Angier, NC, Rural Carrier Julia Norman; and Oakland, CA, Letter Carrier Nestor Quilates were among those who made a difference when they saw evidence of home burglaries.
Other employees noticed signs of trouble inside Post Offices.
Claremont, NH, Retail Associate Eileen Flannery helped save an older scam victim from losing over $18,000.
Caneyville, KY, Retail Associate Karie Priddy and Bee Springs, KY, Postal Support Employee Kathy Miller acted on their concerns about suspicious debit card activity, leading to the arrest of three suspects.
“It was nothing about being a hero, it was more about being human,” Segovia said.